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    Returns & Refunds

    Introduction: At TechXploit, we have a 30 Days return policy, which means you have 30 days after receiving your defective item to request a return.

    1. Returns: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

    To start a return, you can contact us at support@techxploit.com Please note that returns will need to be sent to the following address: 15851 Dallas Pkwy Ste 306 #256, Addison Texas 75001, United States

    If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at support@techxploit.com

     

    RETURN METHOD: Your option to send us your return: By Mail

     

    OUR FEES FOR RETURN OR REFUND OF THE UNITED STATES

     

    Damages and issues ( Defective Products )

    Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right. For our defective products, return has full free shipping. This means your shipping fee is $ 0.00 and the Re-stocking fee is $ 0.00.

     

     

    2. Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

    If more than 15 business days have passed since we approved your return, please contact us at support@techxploit.com

     

     

    3. Exchanges: If an order item is found to be defective on arrival, we will replace it with the same new functional item based on the Return and Refund Policy above. However, we will not exchange an item with another item of our store in any case.

     

     

    4. Order Cancellation Policy: If the order is cancelled by Tech Xploit because of unavailability or any other reason, we will refund full amount to the bank card.

    If customer wish to cancel an order, a bank charge deduction of 4% will be applicable and it will take 10 business days.

    The bank charge deduction is applied to the refund amount and covers the transaction fees imposed by the financial institutions involved in the payment process. 

    The bank charge deduction will be calculated based on the original purchase price of the returned product.

     

    5. CONTACT INFORMATION:

    Trade Name: Tech Xploit

    Business Address: 15851 Dallas Pkwy Ste 306 #256, Addison Texas 75001, United States

    E-mail: support@techxploit..com

    Phone Number: +1-214-807-0966